Shipping policy

Made to order
Every A&D Jewellers piece is made to order. Please allow approximately 2–4 weeks for your piece to be crafted and prepared for shipment. Production timing may vary depending on the piece and its configuration, and this timeframe is an estimate, not a guarantee.

Production and shipping times
Production time and shipping (transit) time are separate. Shipping time begins once your order has been prepared and shipped, and the approximate 2–4 week production period does not include transit time. We do not guarantee specific production or delivery dates.

Where we ship
We currently ship to Canada and the United States. We do not currently ship to other countries.

Shipping options
Canada
Complimentary Standard Shipping: free
Express Shipping: $20 CAD

United States
Complimentary Standard Shipping: free
Express Shipping is not currently available for orders shipping to the United States.

About Express Shipping
Express Shipping refers to the shipping service used once your order is ready to ship. It does not mean your piece will be made immediately or shorten the time required to make your piece.

Tracking
Tracking information will be provided once your order has shipped.

Contact us
For any questions about shipping, please contact us at info@adjewellers.ca.